Cookies & Data Tracking

We may use tracking technologies like cookies, clear gifs, web beacons, web bugs, or similar technologies. Cookies are used to identify which areas of the Site you visited and your actions on the Site. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages or emails.

You may find a list of the cookies used by the Opal Platform and their respective purposes below:

Cookie

Party

Domains

Purpose

Link

__opal_session

first-party

ouropal.com

Encrypted session data — includes the 'login key' that authenticates the user.

totango.heartbeat.last_module

Totango

ouropal.com

Used for Totango's 'health' metrics. Value is always ‘__system’.

totango.com

totango.heartbeat.last_ts

Totango

ouropal.com

Used for Totango's 'health' metrics. Records the last time the user interacted with Opal.

totango.com


You may find a list of the cookies used by the Opal Website and their respective purposes below:

Cookie

Party

Domains

Purpose

Link

CraftSessionId and CRAFT_CSRF_To

first-party

workwithopal.com

CMS session data.

Hotjar tracking cookies

Hotjar

hotjar.com

Used to generate heatmaps of user activity on the site.

hotjar.com

GA tracking cookies

Google

google.com

Used to track incoming traffic and user activity on the site.

google.com

Marketo tracking cookies

Marketo

marketo.com

Used to track campaign performance and form submissions on site.

marketo.com